Arcade Insights data is not loading for Arcades with CYA buttons

Incident Report for Arcade Software

Resolved

This incident has been resolved

Posted Sep 20, 2023 - 11:30 PDT

Monitoring

We've applied the fix and are monitoring the results.

Posted Sep 20, 2023 - 10:06 PDT

Identified

We've identified the issue and are applying a fix.

Posted Sep 20, 2023 - 10:00 PDT

Investigating

We're currently investigating an issue where the Insights page is not loading data for Arcades that contain the new "Choose your own adventure" buttons.

Posted Sep 20, 2023 - 09:40 PDT

This incident affected: Arcade Analytics.