GIF and video exports are failing
Incident Report for Arcade Software
Resolved
This incident is resolved.
Posted May 02, 2023 - 22:15 PDT
Update
We are continuing to monitor for any further issues.
Posted May 02, 2023 - 22:06 PDT
Monitoring
We found the issue and have applied a fix. GIF and video exports that were requested earlier are now being processed and delivered. We'll continue to monitor the issue as the queue for export requests clear up.
Posted May 02, 2023 - 22:05 PDT
Investigating
We are currently investigating an issue with exporting Arcades as GIFs and videos. The outage started around 5:00PM UTC May 2, 2023.
Posted May 02, 2023 - 18:45 PDT
This incident affected: GIF & Video Export.